Field Service Engineer, Entry

Date: Jul 20, 2019

Location: Shenyang, 21, CN

Job ID: 33628

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Keysight is the world's leading electronic measurement company, helping scientists and engineers address their toughest technical challenges with confidence through innovations in wireless, modular, and software solutions. Our employees leverage their insight and passion to deliver measurement solutions in wireless communications, aerospace and defense, and semiconductor markets with world-class platforms, software and consistent measurement science.

This job will be part of the Electronic Industrial Solutions Group, which provides test and measurement solutions across a broad set of electronic industrial end markets, focusing on high-growth applications in the automotive and energy industries, and measurement solutions for consumer electronics, education and manufacturing, as well as semiconductor parametric testing, nano-positioning metrology and material science. The group provides electronic design and test software, instruments, and systems used in the simulation, design, validation, manufacturing, installation and optimization of electronic equipment.

Job Description

Responsible for on-site and repair center activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software. Serves as an internal resource on technical issues. May have knowledge of third party products. May deliver internal technical training and maintenance seminars and workshops for field engineers or customers. May train other field engineers or customers. May calibrate equipment on-site for large volume customers. May qualify leads.

  • Works on on-site customer service and support assignments with clearly defined objectives
  • Solves problems of limited scope and complexity

Job Qualifications

Bachelors or Master Degree or University Degree or equivalent. No prior experience required; may have up to 2 years’ relevant experience.

Job Function

Support / Service

 

Business:

Electronic Industrial Solutions Group - Automotive & Energy

Employment Program:

Regular

Duration (temp position only):

Not Applicable

Relocation Benefits:

No

Shift:

Day Job

Schedule:

Full Time (F)

Travel Required:

25 - 50%

Staffing Recruiter:

Lin Guo

Hiring Manager:

Rafael Leidinger

 

Candidates can be considered to work from the following locations:

 

APAC : China : Liaoning : Dalian || APAC : China : Liaoning : Shenyang

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Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

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