Sales, Intermediate

Date: Aug 10, 2019

Location: Seoul, KR

Job ID: 34130

Job Description

Keysight’s Services Sales organization have a great opportunity for the right individual to become part of an exciting and dynamic team! 

The Customer Success Specialist (CSS) demonstrates proven and disciplined sales methodologies and is responsible for renewal of services contract (on repair and calibration) and the upselling of the Keysight Care Portfolio to the entire customer organization, from technicians to executives. Their focus will be on acting as a trusted advisor to our customers, influencing long-term strategic direction, whilst building and maintaining customer relationships to ensure the timely and effective renewal of existing customers agreements.

The successful CSS leads the development and disciplined execution of the renewal strategy for the assigned territory in the Korea region to generate business growth opportunities. Navigating complex selling processes; they proactively lead customers through the sales process to close deals. They explore and understand complex customer requirements on a business and technical level to engage, educate, and ensure satisfaction of the installed base. They must develop outstanding account plans while gaining understanding of Keysight’s board software solutions portfolio to build a strong renewal funnel and incremental upsell opportunities.


Some Key Competencies for this Role:

Sales Capabilities

  • Demonstrated track record in disciplined execution of a renewals process including funnel management to enable reaching and exceeding sales goals in a services business.
  • Demonstrate a proactive ability to ensure a timely renewals process.
  • Ability to continually assess and understand customer's business initiatives and identify issues/opportunities of that the customer may not even know they have where Keysight’s services portfolio can provide a significant value in helping the customer to achieve their business goals
  • The ability to articulate and demonstrate Keysight’s service delivery value propositions to the customer at all levels within their business
  • Skilled negotiator

 Executive Presence

  • Leads Customer Business Reviews and other Sales related projects requiring coordination with partner organizations within the business
  • Skilled at executive selling, articulating strategic impact that Keysight can make to deliver business outcomes for our customers
Job Qualifications

To be successful in this position, you bring with you:

  • Strong ability to manage complex sales funnel and develop business plans to enable and accelerate sales growth
  • Strong Customer relationship building skills at all levels
  • Strategic scheduled approach to selling; driven by disciplined execution and proactive proven sales methodologies and mentality
  • Goal Driven with strong relationships inside and outside the company and drives for robust internal partnerships and collaborations cross-functionally
  • Win/ win attitude with sound judgment and resource management
  • Curious/Learning Mindset with a fierce and unwavering desire to know and learn more about their customer and their own profession
  • Works collaboratively with service sales colleagues, Keysight business centers, marketing and KGSO MSD delivery teams to maximize business results and create growth opportunities

**This position is open to any location in the Korea.*

Job Function







Day Job




Full Time (F)


Travel Required:


< 25%



Duration (Temp Positions Only):

Not Applicable 


Careers Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

Candidates can be considered to work from the following locations:

APAC : Korea : Seoul : Seoul

Job ID : 34130