Field Service Technician

Date: Jul 11, 2019

Location: Kanata, ON, CA

Job ID: 34158

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Job Description

Chosen candidate under moderate supervision will:

Work on service assignments with clearly defined objectives.
Perform manual and automated calibration, adjustments, preventative maintenance, troubleshooting and repair of Keysight and other OEM Test & Measurement electronic test equipment at our Keysight service center and / or on-site directly at our customer's sites. ( ex: Oscilloscope, Spectrum Analyzer, Network Analyzer, DMM, RF Signal generator, EMI receiver, Antennas, light wave/optical instruments, etc ).

Calibration expertise of physical and Dimensional instruments is an asset. ( ex:  Calipers, Micrometers, Ring gauges, Tread plug gauges, Height gauges, Torque, Pressure gauges / transducers, Weighing Scales, temperature probes, etc )

As an experience team leader, you will lead cross-functionnal teams, providing workload, mentoring support to develop local organizational capability and motivating team members on a daily basis.  Assist in maintaining the laboratory’s accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training. Assist in maintaining our pool of production computers ( Operating system & HW/Software installation)

Establish and maintain close communication with customers both in French and English to ensure we capture and meet customer expectation.

Require ability and desire to learn system/application software
Require to be flexible to work overtime.
Require to be flexible to occasionally work week-ends and / or different shift.
Require to be flexible to travel approx... 30% to 50% of the time.



Job Qualifications

Qualifications :  This key role requires the following skills:

A.E.C / D.E.C. in Electronics (Telecommunication) or equivalent.
10 years’ Experience in Field Customer Support of Test and Measurement instruments is an asset.
Must have good RF/ Microwave fundamental knowledge.

5 year related experience Leadership / supervision

Must have strong verbal and written communication skills ( French & English ) to interface with customers and peers. 
Demonstrated initiative and drive to expand technical knowledge
Must be capable to work in a changing priorities environment to meet strict performance metrics.
Ability to produce detailed assessment reports and summaries using MS Office products
Must have computer troubleshooting skills & Windows operating system advanced background.
Must have Valid driver’s license and good driving record
Controlled goods and Secret Level Security Clearance will be required and is mandatory.




Job Function

Support / Service


Privacy Statement 

***Keysight is an Equal Opportunity Employer.***

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Candidates can be considered to work from the following locations:

Americas : Canada : Ontario : Kanata || Americas : Canada : Ontario : Ottawa

Job ID : 34158 

Apply now »