Service Tech Specialist

Date: Jan 21, 2019

Location: Elk Horn, IA, US

Job ID: 29848

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Job Description

We are looking to add a Calibration Service Technician to our team! Chosen individual will be responsible for the following:

  • Tests, calibrates/validates and repairs electronic or analytical instruments, products and modules to maintain functionality and accuracy. Service is performed on Keysight products and/or products manufactured by another company. Work is typically performed at an Keysight site but occasionally is performed at a customer location.
  • Interprets customer requirements and potential needs to meet customer satisfaction goals. 
  • Evaluates assignments and determines actions required
  • Tasks involve analysis and new/ customized approaches
  • Solves complex problems requiring breadth/ depth of knowledge of repair, calibration, refurbishment and preventative maintenance techniques/ equipment, processes

Job Qualifications

• This position requires some education, specialized training/certification, or applicable Military experience.

• 5+ years of related experience in the calibration and repair of electronic test equipment is preferred.

• Demonstrates electronic and mechanical competence.

• Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly (i.e. connector care, ESD, ETE).

• Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.

• Communicates effectively with internal and external customers. May initiate customer interaction as appropriate. Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence.

• Possesses excellent organizational skills.

• Exhibits the ability to build and maintain professional relationships with wide range of people.

• Adheres to the highest standards of business ethics.

 

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Visa sponsorship is not available for this position.

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Job Function

Support / Service

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Privacy Statement 

***Keysight is an Equal Opportunity Employer.***


Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Candidates can be considered to work from the following locations:

Americas : United States : Iowa : Elk Horn

Job ID : 29848 

Apply now »