IT SysDesign&Implementation,Sn

Date: Oct 7, 2018

Location: Bangalore, KA, IN

Job ID: 30463

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Job Description

Keysight IT Customer Facing Solutions team is looking for a Cloud Systems Analyst with extensive experience in

salesforce.com Sales Cloud and/or Oracle CPQ. You will be playing a DevOps Role in Sales/CPQ center of excellence

team and will be responsible for Techno Functional Support, solutions, consulting and developments/enhancements. You

will collaborate with high performing teams for the ongoing DevOps (Development and Support Operations) work on

Salesforce.com and Oracle CPQ cloud. You will be leading continuous improvements on the cloud platforms to achieve

optimized cloud ecosystem.

 

Responsibilities and Duties:

• Perform hands-on investigation, troubleshoot, identify the RCA and fixes for support techno functional issues.

• Engage and perform ITIL driven AMS operations that includes Incident Management, Problem Management and technical change management activities

• Independently handle Incidents and service requests and resolve then within SLA’s

• Must have a good understanding of Cloud to on premise integrations especially in the area of SFDC and Oracle CPQ application integrations and engage in troubleshooting and fixing integration issues on his own or in collaboration with Middleware or upstream/downstream application teams.

• Perform application administration and performance management activities

• Perform hands-on technical design, prototyping, proof-of-concepts, and development as required in support of current and new enhancements

• Independently leading and managing SDLC stages from gathering requirements, Design, Build, Test & Deploy for ongoing enhancements

• Create and document application requirements by working with business counterparts and end users

• Manage and perform release management to production through stipulated version control process

• Keeping abreast of new cloud application features and continually improve the application footprint

Job Qualifications

Experience:

• The candidate for this job must have a strong technology skills & hands on experience in the areas of Oracle CPQ and Salesforce.com Sales/Marketing Clouds.

• Prior Oracle ERP experience will be an added advantage though not necessary.

• The individual must possess ability to network and interface with Global IT and business stakeholders to internalize requirements, interpreting and applying processes to deliver value to stakeholders.

• Must have a good understanding of Cloud to on premise integrations especially in SFDC and Oracle CPQ application integrations.

• Possess a good experience around SFDC/Oracle CPQ application administration and performance management

• Prior experience in a DevOps role having worked on Application support as well as development

 

Job Qualifications

Bachelor or Master's Degree in Computer Science, Information Systems, or equivalent.

• At least 3-4 years’ experience with cloud applications like Oracle CPQ cloud and/or Salesforce.com with an overall 5-8 years IT experience.

• Proven experience in the area of ITIL driven Application Maintenance and Support. ITIL certification would be an added plus.

• Proven track record with implementation of Salesforce Sales/Marketing Cloud and/or Oracle CPQ and integration with on premise ERP’s.

• Experience in Agile implementations would be an added advantage.

• Proven work experience & knowledge in CRM domain and/ or Oracle ERP modules.

• Knowledge of best practices with implementation of cloud technologies

• Team worker with ability to collaborate across cross functional teams to meet aggressive delivery schedules

• Ability to work independently in a global environment

• Working knowledge of SDLC methodologies

 

Desired Skills:

• Oracle CPQ cloud experience with Oracle ERP or other enterprise application experience

• Web Services and APIs as in RESTFUL and SOAP

• Working knowledge of Cloud applications with identity management (SSO) solutions

• Force.com platform experience with Apex/ Visual force

• Analytical, and Problem-solving skills are required

• ITIL certification and Agile certification will be added plus

• Certifications in SFDC and Oracle CPQ will be an added advantage for this profile.

• Must possess strong communication and interpersonal skills

Job Function

Information Technology

 

Business:

Information Technology

Employment Program:

Regular

Duration (temp position only):

Not Applicable

Relocation Benefits:

Yes

Shift:

Day Job

Schedule:

Full Time (F)

Travel Required:

< 25%

Staffing Recruiter:

Rishi Singla

Hiring Manager:

Senthilnathan Arumugam

 

Candidates can be considered to work from the following locations:

 

APAC : India : Karnataka : Bangalore || APAC : India : Karnataka : Bengaluru

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***Keysight is an Equal Opportunity Employer.***

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